--- title: "Emergency Restoration Answering Service - AI Answers 24/7, Dispatch-Ready, From $179/mo" description: "Emergency restoration answering service powered by AI: every water, fire, and mold call answered 24/7 and dispatched fast. From $179/mo, free trial." canonical: https://dolfyn.ai/restoration source: dolfyn.ai --- # Emergency Restoration Answering Service - AI Answers 24/7, Dispatch-Ready, From $179/mo > Emergency restoration answering service powered by AI: every water, fire, and mold call answered 24/7 and dispatched fast. From $179/mo, free trial. **[Skip to main content](#main) Built for Restoration and Remediation # Emergency Restoration Answering Service: Every Call Answered and Dispatched 24/7 dolfyn answers every call 24/7 and escalates immediately. When disaster strikes, your phone cannot go to voicemail. [Book a Demo](#demo) [See How It Works](https://dolfyn.ai/) Includes a 2-week free trial. No credit card required. ## You cannot be on every emergency call. Your competitors can. Restoration calls are the most urgent calls in the trades. A homeowner with an active water leak or fire damage needs someone on the phone now - not voicemail, not a callback in the morning. The restoration company that answers immediately wins the job and the insurance claim. 28% of restoration calls happen outside business hours 85% of callers who reach voicemail never call back $2,500 average value of a restoration job ## What missed calls are actually costing you. Based on industry averages for restoration businesses. Every missed call that goes to voicemail is a job your competitor booked. Missed calls per weekAverage for an active restoration business ~20 Average job valueService call average, restoration $2,500 Call-to-job rateIndustry average, restoration 20% Weekly revenue lostBefore dolfyn $8,500 Estimated annual revenue lost $442K dolfyn pays for itself with a single recovered call. ## Everything a Restoration business needs. ### 24/7 Call Answering Every call answered instantly, because water and fire emergencies come at every hour and the first to answer wins the job. ### Immediate Emergency Dispatch Every call assessed for urgency and emergency jobs escalated to your on-call team instantly. ### Full Lead Details Loss type, property, and cause captured and sent the moment a call ends, ready for the file. ### Direct Booking Emergency dispatch and inspections routed to your on-call crew without a callback. ### Full Damage Assessment Property address, damage type, severity, and insurance information captured on the call. ### 24/7 On-Call Routing Calls routed to the right team member based on job type and who is on call. ### See how dolfyn would handle your restoration calls. Ten minutes with us, then a two-week trial on your own line. No credit card, no contract. [Book a 10-minute call](#demo)[Hear a voice](https://dolfyn.ai/#voices) ## This lands on your phonethe moment the call ends. Every loss call summarised and sent to you the way you want it, with carrier and claim details already captured. Restoration calls arrive at the worst moment for the caller and the best moment for whoever answers. We build the fields around loss type, carrier, and whether mitigation has started. New call captured 3:12 AM Hi John, your agent just took a call. Priority: Emergency NameAlan BeauchampPhone(555) 0175Address318 Kestrel Rd.Loss typeWater, supply line failureArea affectedBasement, approx. 900 sq ftWater still runningNo, shut off at mainCarrierNamed, policy on handClaim filedNot yet Summary**Alan called at 3:08 AM with roughly 900 square feet of finished basement under water from a failed supply line. Water is shut off at the main. He has his policy number ready but has not filed yet. The agent dispatched the on-call crew and noted the carrier for the morning. Delivered ## The calls a restoration company actually gets. Restoration is an emergency business. Water, fire, and mold do not wait for business hours, and the company that answers first usually wins the job. Speed to answer is the whole game. ### The 2am emergency A flooded basement or a fire at midnight is the call that pays. The agent answers 24/7, captures the loss type and property, applies your emergency rules, and reaches your on-call crew right away instead of sending a panicked caller to voicemail. ### Speed wins the job 78% of customers hire the first company that answers (Invoca). In restoration that is even sharper, because the caller wants someone on site now. Answering live, every time, is what turns an emergency call into a signed job. ### Insurance and adjusters Restoration calls involve claims, adjusters, and documentation. The agent captures the details that matter for the claim and routes adjuster and insurance calls separately from new losses, so nothing gets crossed. ### On-call crew escalation A real emergency needs a person, fast. The agent escalates by your rules, tries the on-call tech, then the backup, and documents what was said and when, which matters if a claim or dispute comes later. ## Logs every loss into your restoration software. Restoration runs on job files, estimates, and documentation, and an emergency call should open that file, not sit on a message pad. dolfyn connects to platforms that offer an open API on your plan, so booked jobs, new leads, and call details land in the system your team already uses instead of a separate inbox. Common ones here include DASH, Encircle, JobNimbus, Xactimate, and PSA. If your platform only opens its API through its own partner program, we tell you what is possible before you go live, so you know exactly what connects. ## Hear it handle a real restoration call. Book a quick call and hear exactly how your AI agent would handle calls for your restoration business. No pitch deck. No pressure. Hear your agent handle a live call Get an exact price for your setup 2-week free trial included No contracts, cancel anytime Book your demo Pick a time now, or request a callback below. [Pick a time now](https://cal.com/dolfyn/15min) or Your name Please enter your name Phone number Please enter your phone number Company name Please enter your company name 2-week free trial. No credit card. No contracts. Request a callback Request received. We'll be in touch within 24 hours to walk through your demo. [Pick a specific time](https://cal.com/dolfyn/15min) Our take Restoration is about as time-sensitive as a call gets. Water spreading or smoke damage will not wait for a callback, every hour changes the size of the job and the insurance claim behind it. The mistake is treating it like a normal booking. What matters is an agent that recognizes the damage is active, captures the essentials fast, what happened, when, how far it has spread, whether the home is safe, and gets a real response moving right away instead of leaving it in a queue. In restoration the company that answers first usually gets the job, so the urgency has to be built into how the call is handled. ## Frequently asked questions ### Can it handle after-hours water and fire emergencies? Yes, that is the core of it. A flooded basement or fire at 2am reaches a live-sounding agent that captures the loss and reaches your on-call crew right away, instead of going to voicemail. ### How fast does it escalate an emergency? Immediately, by your rules. It applies your definition of an emergency, tries the on-call tech and then the backup, and documents the call, so the job that pays is not the one that got missed. ### Does it handle insurance and adjuster calls? Yes. It captures the details that matter for a claim and routes adjuster and insurance calls separately from new losses, so claims and new jobs do not get crossed. ### How much does an AI receptionist cost for a restoration company? dolfyn starts at $179/month, priced to your call volume before you go live. A single captured water or fire job typically covers many months of the service. ### Is there a free answering service for restoration companies? Free AI tiers exist, but they cap minutes, use a generic script, and do not tell a caller to shut off the main or page your crew on an active loss. dolfyn is not free, but every new client runs it live for two weeks at no charge, with no credit card, so you hear it on real losses before paying anything. ### Can an AI answering service replace a restoration dispatcher? It replaces the answering, triage, and first-page part of the job, in parallel across every call during a surge. Crew assignment, scope decisions, and adjuster negotiations stay with your team, and the agent hands those over with the address verified, the loss type captured, and the carrier and policy number already logged. ### Related guides for restoration businesses [Best Answering Service for Restoration Companies (2026)](https://dolfyn.ai/blog/restoration-company-answering-service) [How to Handle Emergency Calls After Hours](https://dolfyn.ai/blog/how-to-handle-emergency-calls-after-hours) [After-Hours Answering Service for Contractors](https://dolfyn.ai/blog/after-hours-answering-service-contractors) 2-week free trialNo credit card, no contracts [Book a call](#demo) --- *Source: [https://dolfyn.ai/restoration](https://dolfyn.ai/restoration)* *dolfyn — AI voice receptionist for contractors and service businesses* *Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*