---
title: "Privacy Policy — dolfyn"
description: "dolfyn privacy policy. How we collect, use, and protect your information."
canonical: https://dolfyn.ai/privacy
source: dolfyn.ai
---

# Privacy Policy — dolfyn

> dolfyn privacy policy. How we collect, use, and protect your information.

# Privacy Policy

 
Last updated: May 22, 2026


 
This Privacy Policy describes how dolfyn AI ("dolfyn," "we," "us," or "our"), based in Vancouver, British Columbia, Canada, collects, uses, and protects information when you visit our website at dolfyn.ai or contact us through our forms.


 
We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.


 
## Information We Collect

 
When you fill out a form on our website, we collect the following information:

 
 - Your name

 - Your phone number

 - Your company name

 - The URL of the page where you submitted the form

 
 
We also collect anonymous usage data through Google Analytics, including pages visited, time spent on the site, and general geographic location (country/city level). This data does not identify you personally.


 
## How We Use Your Information

 
We use the information you provide to:

 
 - Contact you to discuss your interest in dolfyn's services

 - Schedule and conduct product demos

 - Send you a follow-up SMS message after form submission to confirm we received your inquiry

 - Improve our website and services based on usage patterns

 
 
We do not use your information for unsolicited marketing, and we do not sell your personal information to any third party.


 
## Third Parties We Work With

 
To operate our business, we share certain information with the following categories of third-party service providers:

 
 - **Automation and workflow platforms** — Process form submissions and route your information to our team internally.

 - **Business communication platforms** — Used to send you an automated SMS follow-up after form submission and to manage inbound and outbound calls with your team.

 - **Analytics platforms** — Used to collect anonymous website usage data to help us understand how visitors use our site. This data does not identify you personally.

 - **AI voice and chat platforms** — Power the chat widget on our website. If you interact with the chat widget, that conversation is processed by our AI platform provider.

 - **Website hosting and delivery** — Host and deliver our website globally.

 
 
We only share the minimum information necessary for each provider to perform their service. We do not sell your personal information to any third party.


 
## Data Retention

 
We retain your personal information for as long as it is reasonably necessary to provide our services or as required by law. If you would like us to delete your information, please contact us at the address below.


 
## Cookies

 
Our website uses cookies through Google Analytics to track anonymous usage data. You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use our website.


 
## Your Rights

 
Under PIPEDA, you have the right to:

 
 - Access the personal information we hold about you

 - Request corrections to your personal information

 - Request that we delete your personal information

 - Withdraw consent for us to contact you

 
 
To exercise any of these rights, please contact us at [hi@dolfyn.ai](mailto:hi@dolfyn.ai).


 
## Security

 
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


 
## Changes to This Policy

 
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically.


 
## Contact Us

 
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

 
**dolfyn AI**Vancouver, British Columbia, Canada[hi@dolfyn.ai](mailto:hi@dolfyn.ai)

---
*Source: [https://dolfyn.ai/privacy](https://dolfyn.ai/privacy)*
*dolfyn — AI voice receptionist for contractors and service businesses*
*Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*