--- title: "AI Receptionist for Medical and Dental Clinics - Answers 24/7, Books Patients, Free Trial" description: "AI receptionist for medical and dental clinics: answers every patient call 24/7, books appointments, and routes urgent calls. From $179/mo, 2-week free trial." canonical: https://dolfyn.ai/medical source: dolfyn.ai --- # AI Receptionist for Medical and Dental Clinics - Answers 24/7, Books Patients, Free Trial > AI receptionist for medical and dental clinics: answers every patient call 24/7, books appointments, and routes urgent calls. From $179/mo, 2-week free trial. **[Skip to main content](#main) Built for Medical and Dental Clinics # AI Receptionist for Medical and Dental Clinics: Every Patient Call Answered 24/7 dolfyn answers every call 24/7, books appointments, and handles patient inquiries so no patient slips through the cracks. [Book a Demo](#demo) [See How It Works](https://dolfyn.ai/) Includes a 2-week free trial. No credit card required. ## You cannot answer every patient call. Your competitors can. Medical and dental practices miss more calls than they realize. Patients calling after hours, during a busy appointment block, or when the front desk is overwhelmed do not wait. They call the next clinic in their search results - and they may never come back. 28% of after-hours patient calls go unanswered in healthcare 85% of callers who reach voicemail never call back $285 average appointment value for medical and dental practices ## What missed calls are actually costing you. Based on industry averages for medical businesses. Every missed call that goes to voicemail is a job your competitor booked. Missed calls per weekAverage for an active medical business ~50 Average job valueService call average, medical $285 Call-to-job rateIndustry average, medical 30% Weekly revenue lostBefore dolfyn $3,634 Estimated annual revenue lost $189K dolfyn pays for itself with a single recovered call. ## Everything a clinic front desk actually handles. ### 24/7 Call Answering Every call answered instantly, including evenings, weekends, and holidays. ### Direct Appointment Booking Patients book straight into your schedule without waiting for a callback. ### Full Lead Details Caller name, number, address, and problem sent to you the moment a call ends. ### Direct Booking Jobs booked straight into your calendar without a callback. ### Patient Routing New patients, existing patients, and urgent cases routed appropriately. ### Full Patient Inquiry Details Name, contact, reason for visit, and urgency captured before the inquiry reaches you. ### See how dolfyn would handle your clinic calls. Ten minutes with us, then a two-week trial on your own line. No credit card, no contract. [Book a 10-minute call](#demo)[Hear a voice](https://dolfyn.ai/#voices) ## This lands on your phonewhile the front desk is with a patient. Every patient call summarised and routed the way you want it, without anyone waiting on hold. Clinic calls are mostly scheduling, and the fields reflect that. We build them around new versus existing patients, provider preference, and coverage, so bookings do not need a callback. New call captured 8:58 AM Hi Alana, a new enquiry just came in. New patient enquiry NameGrace AmoakoPhone(555) 0192Emailg.amoako@example.comPatient typeNew patientReason for visitCleaning and examPreferred providerNo preferenceCoverageEmployer plan, card on handAvailabilityMornings, any weekdayBookedTue 9:30 AM Summary**Grace called to register as a new patient and book a cleaning and exam. She has employer coverage with the card on hand, prefers weekday mornings, and has no provider preference. The agent booked her for Tuesday at 9:30 AM and flagged the file for intake forms. Delivered ## What a clinic call actually needs. Patient calls are mostly scheduling, and scheduling is exactly what should never require a person on hold. ### The front desk is with a patient The phone rings while your receptionist is checking someone in, taking payment, or on hold with an insurer. That caller gets voicemail or a busy tone, and a patient trying to book a cleaning does not usually try twice. Most practices are not losing patients to bad care, they are losing them to a phone nobody could reach. ### New patients versus existing These are different calls and need different handling. A new patient needs registration, coverage details and intake forms flagged before they arrive. An existing patient rescheduling needs their file found and a slot moved. Treating both as a generic booking wastes the first and irritates the second. ### Clinical detail stays out of it The agent captures who is calling, why they want an appointment, and when they can come in. It does not take clinical histories, it does not give medical advice, and it does not record diagnostic detail it has no business holding. If a caller starts describing symptoms in depth, the correct behaviour is to book them or route them, not to transcribe it. ### When it is not a booking A caller describing chest pain, difficulty breathing, or a serious injury does not need your next available Tuesday. The agent is configured to recognise those calls, tell the caller to contact emergency services, and flag it to you immediately. After-hours urgent calls route to whoever is genuinely on call, not to a mailbox nobody checks until Monday. Dental practices tend to run heavier on recall and hygiene scheduling; medical practices run heavier on triage and referrals. The agent is configured around whichever describes your day. ## What a clinic is actually choosing between The comparison is rarely between two pieces of software. It is between paying someone to sit at a desk and answer, and accepting that some calls will not be answered at all. A full-time receptionist runs roughly $44,000 to $47,000 a year once payroll taxes and benefits are counted, on a median salary of $33,960 (US Bureau of Labor Statistics, May 2025). That covers business hours only, and not sick days, holidays, or the twenty minutes they spend on hold with an insurer while three patients ring through. A traditional answering service costs less but takes messages rather than booking, which means the appointment still needs a callback that a percentage of patients never answer. An AI receptionist starts at $179 a month and books directly. It does not replace a good front desk. What it does is answer everything the front desk physically cannot, which in most practices is a larger share of calls than anyone realises until they look at the phone records. ## Hear it handle a real patient call. Book a quick call and hear exactly how your AI agent would handle calls for your medical or dental practice. No pitch deck. No pressure. Hear your agent handle a live call Get an exact price for your setup 2-week free trial included No contracts, cancel anytime Book your demo Pick a time now, or request a callback below. [Pick a time now](https://cal.com/dolfyn/15min) or Your name Please enter your name Phone number Please enter your phone number Company name Please enter your company name 2-week free trial. No credit card. No contracts. Request a callback Request received. We'll be in touch within 24 hours to walk through your demo. [Pick a specific time](https://cal.com/dolfyn/15min) ## Frequently asked questions ### Can an AI receptionist work for a medical or dental practice? Yes. The majority of inbound calls to a clinic are scheduling: new patient registrations, rescheduling, confirmations and recall. Those are handled without putting anyone on hold. The agent is configured to route urgent clinical calls rather than triage them, and to avoid recording clinical detail it does not need. ### Does it handle patient privacy properly? The agent captures scheduling information rather than clinical information. It records who called, what they want to book, and when they are available. It does not take medical histories or give clinical advice. If your practice has specific requirements about what may be captured and where it is stored, that is agreed during setup rather than assumed. ### Is an AI receptionist HIPAA compliant? For a practice that requires it, dolfyn can stand up a HIPAA-compliant setup, with signed business associate agreements across the call stack and protected health information kept only within covered systems. By default the agent also minimizes PHI: it captures scheduling details, who called, what they want to book, and when, not medical histories, and it does not give clinical advice. The specifics are agreed during onboarding. ### Does it integrate with my EMR or practice-management system? Yes, through custom API integration when your system offers an API. dolfyn writes the appointment or callback request into the tool your front desk already uses so nothing is re-keyed. Where a system has no open API, the details are delivered to your team by email or the dolfyn dashboard instead. ### Can it book appointments and send reminders? Yes. The agent books new appointments, handles reschedules and cancellations, answers routine questions like hours and location, and can send confirmation and reminder texts. Anything clinical or urgent is routed to your staff. It runs 24/7, so patients calling after the desk closes get booked instead of reaching voicemail. ### Related guides for medical businesses [How to Answer Calls When You Are Busy](https://dolfyn.ai/blog/how-to-answer-calls-when-on-a-job-site) [AI Receptionist vs Hiring In-House](https://dolfyn.ai/blog/ai-receptionist-vs-hiring-in-house-contractors) [24/7 Answering Service for Small Businesses](https://dolfyn.ai/blog/24-7-answering-service-small-business) 2-week free trialNo credit card, no contracts [Book a call](#demo) --- *Source: [https://dolfyn.ai/medical](https://dolfyn.ai/medical)* *dolfyn — AI voice receptionist for contractors and service businesses* *Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*