--- title: "AI Receptionist for DoorLoop | Calls Logged as Tasks" description: "Run your properties on DoorLoop? dolfyn answers tenant and leasing calls 24/7 and logs maintenance calls into DoorLoop as Tasks through its open API (Premium plan)." canonical: https://dolfyn.ai/integrations/doorloop source: dolfyn.ai --- # AI Receptionist for DoorLoop | Calls Logged as Tasks > Run your properties on DoorLoop? dolfyn answers tenant and leasing calls 24/7 and logs maintenance calls into DoorLoop as Tasks through its open API (Premium plan). Integration # AI Receptionist for DoorLoop: Tenant and Leasing Calls, Logged Into DoorLoop as Tasks Updated **September 2026** 7 min read DoorLoop · Property Management DoorLoop runs the back office for many small and mid-sized portfolios: leases, rent collection, accounting, owner reporting, and a Tasks module where tenant requests and work orders live. It has no phone line, so a tenant calling about a leak at 9pm reaches whoever picks up, or voicemail. Key Takeaways dolfyn answers your tenant and leasing calls 24/7, triages genuine emergencies, and logs maintenance calls into DoorLoop as Tasks through its open API, with the tenant, unit, and property already matched. Leasing calls are qualified and graded, then delivered to your leasing CRM or the dolfyn dashboard, because DoorLoop's API takes Task records but not prospect records. DoorLoop's API is on its Premium plan, and the dolfyn team builds the connection for you. A missed call becomes a Task hours later, if the voicemail is heard at all, and 85% of callers who reach voicemail never call back (Invoca). dolfyn answers the call and writes the Task to DoorLoop as soon as the conversation ends. ## What the dolfyn and DoorLoop integration actually does The connection runs from the live call to a DoorLoop record in four steps: 1 Call comes in dolfyn answers 24/7. An intake agent works out whether the caller is a tenant, an owner, or a prospect, then hands the call to the specialist agent built for that caller without the caller noticing the handoff. 2 Details collected Property and unit, the issue, access notes, whether there are pets on site, and a callback number. For leasing calls, the qualifying questions your team would ask, plus tour availability. 3 Logged into DoorLoop as a Task dolfyn looks up the tenant, unit, and property in DoorLoop, then creates a Task with the issue and the caller's details attached, in the Tasks module your team already uses, with nothing retyped. 4 Emergencies escalate first No heat, no water, flooding, a burst pipe, or a gas smell does not wait in a queue. The on-call contact is notified immediately, by an actual phone call if you want the urgency to land, and the Task is logged after the caller is safe. ## What you need to connect DoorLoop One thing: a DoorLoop **Premium** plan. As of September 2026, Premium is the only DoorLoop plan that includes API access and Zapier; Starter and Pro do not (DoorLoop lists Premium at $239 a month billed monthly, or $209 a month billed yearly). dolfyn connects through the open API directly, not through Zapier, so there is no connector subscription on top. Once your account has API access, the dolfyn team maps the fields and builds the connection as part of your setup. What "integration" really means here DoorLoop's open API is a two-way REST API. On the current version, Tasks are the record it accepts writes for, so maintenance and tenant requests become DoorLoop Tasks. It has no endpoint for creating a prospect, so dolfyn sends leasing calls to your CRM or dashboard. When comparing vendors, ask which API they connect through and which records they write. ## DoorLoop's AI Assistant and an AI receptionist are different tools DoorLoop released its own AI Assistant in late 2025. It runs inside the DoorLoop app for your team: it creates tasks on request, drafts tenant replies, fills forms, and pulls reports, and DoorLoop says it handles a large share of routine tenant requests once they are in the system. It works on requests already in DoorLoop and does not take inbound calls. dolfyn answers the call, has the conversation, and creates the Task that the Assistant and your team then work from. Together they cover both halves: getting the request into DoorLoop, and clearing it. ## A live property management build One dolfyn client, a multi-property management company, runs their whole inbound line through dolfyn. Every call hits an intake agent, then transfers to one of three specialist agents: leasing, renters and maintenance, or office and everything else. Maintenance calls are logged into their operations software, currently [Buildium](https://dolfyn.ai/integrations/buildium), where the work orders live. Leasing inquiries are qualified, graded cold, warm, or hot, and pushed into [Monday.com](https://dolfyn.ai/integrations/monday) where their pipeline lives. Every call also lands in the dashboard dolfyn built them, so they see all inbound in one place. On DoorLoop, the same architecture points the maintenance side at DoorLoop Tasks. One of the earliest saves was a no-heat call after hours, escalated straight to the on-call manager and handled that night instead of the next morning. It is one of several setups on our [real builds page](https://dolfyn.ai/custom-builds). ## What DoorLoop handles, and what dolfyn handles ### DoorLoop - Leases, rent collection, accounting - Owner reports and statements - Tasks, work orders, vendor assignment - Tenant portal requests - In-app AI Assistant for your team ### dolfyn - Answers every inbound call, 24/7 - Separates emergencies from routine requests - Writes the maintenance call into DoorLoop as a Task - Qualifies and grades leasing calls for your CRM - Reviews calls daily and keeps the agent tuned DoorLoop stays the system of record. dolfyn turns what each caller said into a DoorLoop record, and your team keeps working in DoorLoop exactly as they do now, with the calls that came in while everyone was busy included. ## What it costs dolfyn plans start at [$179 a month, priced to call volume](https://dolfyn.ai/pricing), month to month, with a two-week free trial on your own line and no credit card. The DoorLoop connection is included in setup as a custom API integration. ## Frequently asked questions ### Does dolfyn integrate with DoorLoop? Yes. dolfyn connects to DoorLoop through its open API, which DoorLoop includes on the Premium plan. When a maintenance call comes in, dolfyn logs it into DoorLoop as a Task with the tenant, unit, and property matched, so the request is in DoorLoop as soon as the call ends. ### Which DoorLoop plan do I need for the integration? DoorLoop Premium. As of September 2026, Premium is the only DoorLoop plan that includes API access and Zapier. Starter and Pro do not. Once your account is on Premium, the dolfyn team builds and configures the connection as part of your setup, and there is nothing for you to map or write. ### Does DoorLoop's AI Assistant answer the phone? No. DoorLoop's AI Assistant works inside the DoorLoop app for your team: it creates tasks, drafts messages, and pulls reports on request. It does not pick up an inbound call. dolfyn is the layer in front of it, answering the phone 24/7 and writing what the caller needed into DoorLoop as a Task. ### What happens to leasing calls if DoorLoop cannot receive lead records? dolfyn still answers them. The agent qualifies the prospect and grades the lead, then delivers it to your leasing CRM or the dolfyn dashboard, because DoorLoop's current API accepts writes for Tasks but not for prospect records. Maintenance calls land in DoorLoop, leasing calls land where your pipeline lives, and every call is visible in one place. ### Connect dolfyn to your DoorLoop account Leave your details and we'll walk you through exactly how the integration works for your portfolio. Get a callback Got it. We'll be in touch shortly. ### Related [AI Receptionist for Property Management](https://dolfyn.ai/property-management) [Best AI Receptionist for Property Management](https://dolfyn.ai/blog/best-ai-receptionist-property-management) [AI Receptionist for Buildium Users](https://dolfyn.ai/integrations/buildium) [Custom Setups We've Built](https://dolfyn.ai/custom-builds) [All Integrations](https://dolfyn.ai/integrations) --- *Source: [https://dolfyn.ai/integrations/doorloop](https://dolfyn.ai/integrations/doorloop)* *dolfyn — AI voice receptionist for contractors and service businesses* *Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*