--- title: "Sameday vs Trillet (2026): Front-Office Platform vs Regulated Voice AI" description: "Sameday is an AI front-office platform for home services. Trillet is self-serve voice AI for regulated industries. Two very different tools, compared, plus a done-for-you third option." canonical: https://dolfyn.ai/compare/sameday-vs-trillet source: dolfyn.ai --- # Sameday vs Trillet (2026): Front-Office Platform vs Regulated Voice AI > Sameday is an AI front-office platform for home services. Trillet is self-serve voice AI for regulated industries. Two very different tools, compared, plus a done-for-you third option. 2-week free trialNo credit card, no contracts [Book a call](#demo) Comparison # Sameday vs Trillet: Front-Office Platform or Regulated Voice AI Updated **September 2026**8 min readHome services · Healthcare · Legal dolfyn Editorial AI receptionists and call handling for service businesses. Quick Verdict **Sameday and Trillet solve different problems.** Sameday is an AI front-office platform for home-service shops, used by nearly 2,000 companies, that runs inbound, outbound campaigns, and CSR coaching on one system your team operates. Trillet is self-serve voice AI for regulated industries, with caller verification, audit trails, and SOC 2 and ISO 27001 certifications, from $49/month plus $0.20 a minute. Pick Sameday to operate a home-services front office; pick Trillet for compliance-heavy, self-configured deployments. A trade or small business that wants it built for them is a third case, covered at the end. In this comparison - [What each product actually is](#overview) - [Where they differ](#differ) - [Pricing reality](#pricing) - [Side-by-side comparison](#table) - [Who should pick which](#who) - [The third option: built for you](#third) Key Takeaways Sameday is a full AI front-office platform for home services (inbound, outbound campaigns, CSR coaching) that your team operates, sold sales-led with no public pricing. Trillet is a self-serve, white-label voice AI platform for regulated industries (healthcare, legal, finance, government) with caller verification, audit trails, and SOC 2 Type II and ISO 27001 certifications, from $49/month with 150 minutes then $0.20 a minute. They rarely land on the same shortlist: Sameday is for operating a home-services front office, Trillet for compliance-first deployments. For a trade or small business that wants a receptionist built and maintained for them, without a platform to run or a per-minute meter, dolfyn starts at $179/month. ## What each product actually is Sameday positions itself as the AI front office for home services. Its platform puts your customer service reps, technicians, and AI on one system: it answers inbound calls, runs outbound campaigns like rebooking storm cancellations and chasing open estimates, coaches your CSRs, and syncs to your CRM and dispatch board. It is a growth platform for shops that want to actively operate a front office, and it reports close to 2,000 companies on it. Trillet is a self-serve voice AI platform built for high-stakes, regulated conversations. Its model is verify, act, record: it confirms a caller's identity against your requirements, completes tasks in your systems, and leaves a timestamped audit trail, with compliance certifications built in. It is sold in three paths, a $49 receptionist plan, a white-label platform for agencies, and a custom enterprise managed service, and reports more than 3,900 businesses using it. The core difference Sameday is a home-services growth platform your team runs. Trillet is a compliance-first voice AI you configure. They target different industries and different buyers, and both expect you to operate the tool. ## Where they differ The obvious split is industry. Sameday is trades and home services, tuned to dispatch boards, technicians, and seasonal call surges. Trillet is healthcare, legal, finance, and government, tuned to caller verification and audit trails. A plumbing shop is not Trillet's buyer, and a medical group is not Sameday's. The second split is scope. Sameday is broad within its lane: inbound plus outbound campaigns plus CSR coaching, a whole front office. Trillet is deep on one thing, compliant and verifiable call handling, and adds a white-label path for agencies who want to resell voice AI under their own brand. One is a platform to grow a front office; the other is infrastructure for regulated conversations. ## Pricing reality Sameday does not publish pricing. It is sold through a sales team as a full platform, and the cost reflects inbound, outbound, coaching, and dispatch tooling together. For a shop that will use the whole platform, that can be worth it. Trillet is transparent and metered. The receptionist plan is $49/month with 150 minutes, then $0.20 a minute; white-label agency plans start at $99/month with $0.12 a minute after included usage; enterprise is custom. The low entry is real, but the per-minute meter means a busy month runs the bill up. dolfyn, by contrast, starts at $179/month priced to your call volume before you go live, with no per-minute overages. ## Side-by-side comparison FeatureSamedayTrilletdolfyn Built forHome-services front officesRegulated industriesTrades and small business Product shapeFront-office platformSelf-serve voice AICustom-built receptionist Operating modelYour team runs itYou configure itDone for you PricingNot public, sales-led$49/mo + $0.20/minFrom $179/mo, no overages Compliance certsNot the focusSOC 2 + ISO 27001HIPAA setup on request, with BAAs Outbound campaignsBuilt inNot the focusCustom where a build needs it Human oversightYour team, in-appSelf-serveReal people review calls daily Free trialSales demo7 to 28 days by plan2 weeks, real calls, no credit card ## Who should pick which Sameday For operating a front office IndustryHome services StrengthInbound + outbound + coaching ModelPlatform you run PricingSales-led Trillet For regulated or resale IndustryHealthcare, legal, finance StrengthVerification + certs ModelSelf-serve / white-label Pricing$49/mo + $0.20/min If you run a growing home-service shop and want one system to operate the whole front office, evaluate Sameday. If you handle regulated calls that need verification and certified compliance, or you want to white-label and resell voice AI, evaluate Trillet. They are rarely a real either-or, because they serve different industries. ## The third option: built for you Most trades and small businesses do not want a platform to operate or a template to configure. They want the phone answered, the job booked, and a burst pipe routed to the on-call tech, built for them. That is what dolfyn does. Every agent is built from scratch around one business: your call flow, your emergency protocols, connected through custom API integration to whatever you already run. Real people review calls every day and keep it tuned. For a medical or dental practice that needs it, dolfyn can stand up a HIPAA-compliant setup with signed business associate agreements across the call stack, arranged during onboarding. Pricing starts at $179/month, scoped to your call volume before you go live, month to month, and the 2-week free trial runs on your real calls with no credit card. The short version Sameday is a platform to run. Trillet is voice AI to configure. dolfyn is a receptionist built around you. Pick based on which your business actually needs. ## Frequently asked questions ### What is the difference between Sameday and Trillet? Sameday is a full AI front-office platform for home services, covering inbound calls, outbound campaigns, and CSR coaching in one system your team operates, sold sales-led. Trillet is self-serve voice AI for regulated industries such as healthcare and legal, with caller verification, audit trails, and SOC 2 and ISO 27001 certifications, from $49/month plus $0.20 a minute. They serve different industries and buyers. ### How much do Sameday and Trillet cost? Sameday does not publish pricing; it is sold as a platform through its sales team. Trillet's receptionist plan is $49/month with 150 minutes, then $0.20 per minute; white-label agency plans start at $99/month. For predictable pricing, dolfyn starts at $179/month scoped to call volume with no per-minute overages. ### Is there an alternative to Sameday and Trillet for a trade or small business? Yes. dolfyn builds a custom AI receptionist around each business, connected through custom API integration to the software you already run, from $179/month with daily human oversight and no per-minute meter. It fits owners who want the phone handled without operating a platform or configuring a template, and can provide a HIPAA-compliant setup on request. ### See how dolfyn handles calls for your business Tell us your name, company, and number. We'll call you to walk through how it works for your specific business. No pitch deck, no pressure. Get a callback Got it. We'll be in touch shortly. ### Related [dolfyn vs Sameday](https://dolfyn.ai/compare/dolfyn-vs-sameday)[dolfyn vs Trillet](https://dolfyn.ai/compare/dolfyn-vs-trillet)[All AI receptionist alternatives](https://dolfyn.ai/alternatives)[Best AI receptionist for contractors (2026)](https://dolfyn.ai/blog/best-ai-receptionist-contractors-2026)[dolfyn pricing](https://dolfyn.ai/pricing) --- *Source: [https://dolfyn.ai/compare/sameday-vs-trillet](https://dolfyn.ai/compare/sameday-vs-trillet)* *dolfyn — AI voice receptionist for contractors and service businesses* *Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*