--- title: "Frontdesk vs Rosie (2026): AI Receptionist Pricing Compared" description: "Frontdesk (My AI Front Desk) vs Rosie: $99 for 200 minutes vs $49 for 250, calls plus chat and SMS vs phone-first, and who each fits. Checked October 2026." canonical: https://dolfyn.ai/compare/frontdesk-vs-rosie source: dolfyn.ai --- # Frontdesk vs Rosie (2026): AI Receptionist Pricing Compared > Frontdesk (My AI Front Desk) vs Rosie: $99 for 200 minutes vs $49 for 250, calls plus chat and SMS vs phone-first, and who each fits. Checked October 2026. 2-week free trialNo credit card, no contracts [Book a call](#demo) Comparison # Frontdesk vs Rosie: Pricing, Features and Which Small Business Each Fits Updated **October 2026**6 min readSmall Business · AI Receptionists Quick Verdict **Frontdesk (formerly My AI Front Desk) and Rosie are both self-serve AI receptionists for small businesses, set up in minutes from your website.** Rosie is the cheaper way to get phones answered, at $49 a month for 250 minutes. Frontdesk costs more per minute but bundles phone, web chat, texting, email and a built-in CRM in one plan. If calls are all you need, Rosie usually wins on price; if you want one tool across every channel, Frontdesk does more. In this comparison - [What each one actually is](#overview) - [Where Frontdesk and Rosie differ](#differ) - [Pricing at real call volumes](#pricing) - [Side-by-side comparison](#table) - [Who should pick which](#who) - [The third option: built for you](#third) Key Takeaways Frontdesk has a free plan and a Business-in-a-Box plan at $99 a month ($79 billed annually) with 200 voice minutes and $0.25 per extra minute, plus SMS, chat, email drafts and outbound calls. Rosie's Professional plan is $49 a month for 250 minutes and texts callers a booking link; Scale is $149 for 1,000 minutes and books appointments directly. Both offer a 7-day trial and are set up by you. dolfyn is the done-for-you option from $179 a month, built and maintained by our team. ## What each one actually is Frontdesk, which started as My AI Front Desk, is a self-serve AI front office. You enter your website, it builds a receptionist in a few minutes, and the same agent can answer calls, reply to web chat and texts, draft emails and make a limited number of outbound calls, with a built-in CRM behind it. It says more than 10,000 businesses use it, and it markets most heavily to property managers, real estate brokerages and pest control companies. Rosie is a phone-first AI receptionist for small businesses. It learns your services and hours from your website, answers calls 24/7, takes messages and books appointments on its higher plans. It has dedicated pages for home services and HVAC, connects to other tools through Zapier, and is one of the cheapest ways to get every call answered. What they have in common Both are self-serve: you set the agent up, decide what it says and adjust it when callers ask something it does not know. Both offer a 7-day trial. ## Where Frontdesk and Rosie differ **Channels.** Frontdesk covers phone, web chat, SMS and email in one plan. Rosie is built around the phone. If your customers mostly call, that difference matters less than price. **Booking.** Rosie's $49 plan texts callers a booking link but does not book directly into your calendar; booking starts on the $149 Scale plan. Frontdesk includes calendar booking in its paid plan. **Integrations.** Both connect to other tools through Zapier. Frontdesk's pest control pages also claim sync with FieldRoutes, PestPac, GorillaDesk, Briostack and Jobber, without saying how the connection works, so test that during the trial if it matters to you. ## Pricing at real call volumes Prices below are from each company's own pricing page, checked in October 2026. Frontdesk: a free plan with limited usage, Business-in-a-Box at $99 a month or $79 billed annually with 200 voice minutes, $0.25 per extra minute, and custom Partner and Enterprise plans from $0.07 a minute. Rosie: Professional at $49 a month for 250 minutes, Scale at $149 for 1,000 minutes and Growth at $299 for 2,000 minutes. For phone minutes, Rosie is much cheaper. At 250 minutes a month, Rosie costs $49 and Frontdesk about $111 ($99 plus 50 extra minutes). At 1,000 minutes, Rosie's Scale plan is $149 while Frontdesk comes to about $299 ($99 plus 800 extra minutes). Frontdesk's price includes the chat, text and email channels, so it narrows the gap only if you would use them. ## Side-by-side comparison FeatureFrontdeskRosiedolfyn Entry priceFree plan; $99/mo for 200 min$49/mo for 250 minFrom $179/mo, priced to your volume Extra minutes$0.25/minHigher plans: $149 for 1,000 minPlan set before go-live ChannelsPhone, chat, SMS, email, CRMPhonePhone, with text-back and chat when needed BookingIncludedFrom the $149 planInto your calendar or software via custom API SetupSelf-serve, minutesSelf-serve, under an hourBuilt for you after one call Ongoing tuningYouYouReal people review calls daily TrialFree plan; 7-day trial7 days2 weeks on your real line, no credit card ## Who should pick which Pick Rosie if your customers mostly call, your calls are routine, and you want the lowest monthly bill. Pick Frontdesk if you want one inexpensive tool answering calls, chats, texts and emails, and you are happy to configure it yourself. Either is a reasonable first step for a small business testing AI answering. ## The third option: built for you Both tools leave the setup and the upkeep to you: which calls are urgent, who gets them, what to say when a caller goes off script. That is fine for routine calls and a problem for anything with stakes, like emergencies, tenants or bookings that need to land in your software. dolfyn builds the agent for you. After a 15-minute discovery call, we send you a number for a first version of your own agent the same day, then connect it to the software you use and launch it once you sign off. Real people review calls every day, plans start at $179 a month and are set to your call volume before you go live, and the two-week trial runs on your real line. See the [Rosie alternatives](https://dolfyn.ai/alternatives/rosie) and [My AI Front Desk alternatives](https://dolfyn.ai/alternatives/my-ai-front-desk) for more options. Want to see what a built-for-you agent sounds like? [Book a call](#demo). ## Frequently asked questions ### Which is cheaper, Frontdesk or Rosie? Rosie, for phone calls. Rosie is $49 a month for 250 minutes, while Frontdesk is $99 a month for 200 minutes plus $0.25 per extra minute. At 1,000 minutes a month, Rosie's Scale plan is $149 and Frontdesk comes to about $299. Frontdesk's price also covers chat, SMS and email. ### What is the difference between Frontdesk and Rosie? Frontdesk, formerly My AI Front Desk, is a multi-channel AI front office covering calls, web chat, texts, email and a built-in CRM. Rosie is a phone-first AI receptionist that is cheaper per minute. Both are self-serve and offer a 7-day trial. ### Can Frontdesk and Rosie book appointments? Frontdesk includes calendar booking on its paid plan. Rosie's $49 Professional plan texts callers a booking link, and direct booking starts on the $149 Scale plan. dolfyn books into your calendar or business software through a custom API integration. ### Find out what we'd build for your business Most vendors show you a demo of their own product. Book a 15-minute discovery call, and the same day we send you a number to call yours. [Book a call now](https://cal.com/dolfyn/15min) ### Related [My AI Front Desk alternatives](https://dolfyn.ai/alternatives/my-ai-front-desk)[Rosie alternatives](https://dolfyn.ai/alternatives/rosie)[dolfyn vs Rosie](https://dolfyn.ai/compare/dolfyn-vs-rosie)[Dialzara vs Rosie](https://dolfyn.ai/compare/dialzara-vs-rosie) --- *Source: [https://dolfyn.ai/compare/frontdesk-vs-rosie](https://dolfyn.ai/compare/frontdesk-vs-rosie)* *dolfyn — AI voice receptionist for contractors and service businesses* *Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*