--- title: "dolfyn vs Trillet (2026): Done-for-You for Trades vs Self-Serve" description: "Trillet is self-serve voice AI for regulated industries at $49/mo plus per-minute. dolfyn is a done-for-you receptionist from $179/mo, no overages. Compared." canonical: https://dolfyn.ai/compare/dolfyn-vs-trillet source: dolfyn.ai --- # dolfyn vs Trillet (2026): Done-for-You for Trades vs Self-Serve > Trillet is self-serve voice AI for regulated industries at $49/mo plus per-minute. dolfyn is a done-for-you receptionist from $179/mo, no overages. Compared. Comparison # dolfyn vs Trillet: Done-for-You for Trades, or Self-Serve for Regulated Industries Updated **September 2026**8 min readHVAC · Plumbing · Property Management dolfyn Editorial AI receptionists and call handling for service businesses. Quick Verdict **Trillet is a self-serve voice AI platform for regulated industries**: healthcare, legal, finance, and government, with caller verification, audit trails, and SOC 2 and ISO 27001 certifications. It starts at $49/month but bills $0.20 a minute past 150 minutes. **dolfyn is a done-for-you AI receptionist built around your specific business**, from $179/month priced to your call volume with no per-minute overages. Trillet for compliance-heavy, self-configured deployments; dolfyn for a trade or small business that wants it built for them. In this comparison - [What each product actually is](#overview) - [Pricing reality](#pricing) - [Where Trillet is the stronger choice](#trillet-strong) - [Where dolfyn fits better](#dolfyn-fit) - [Feature comparison](#table) - [Who should use which](#who-wins) ## What these two products actually are Key Takeaways Trillet is a self-serve and white-label voice AI platform built for high-stakes, regulated conversations, with caller verification, audit trails, and SOC 2 and ISO 27001 certifications held. It starts at $49/month with 150 minutes, then $0.20 a minute. dolfyn is a custom-built AI receptionist for one business, done for you, from $179/month priced to your call volume with no per-minute overages. Trillet fits a regulated enterprise or an agency that wants to configure and resell voice AI. dolfyn fits a trade or small business that wants a receptionist built and maintained for them. Trillet is built for high-stakes calls in regulated industries. Its model is verify, act, record: it confirms a caller's identity against your requirements, completes tasks in your systems, and leaves a timestamped audit trail, with compliance certifications built in. It is self-serve, sold in three paths: a $49 receptionist plan for solo operators, a white-label agency platform for resellers, and a custom-built enterprise managed service. It is Australian-owned and reports 3,900-plus businesses using it. dolfyn takes the opposite starting point. Every agent is built from scratch around one business, whether that is a solo plumber, a mid-size HVAC company, or a property manager. The dolfyn team writes the call flows, configures emergency routing, connects your software, and reviews calls every day. You do not configure a template or manage a platform. You get a receptionist built for how your business actually runs. The core difference Trillet is a self-serve platform you configure, strongest where compliance and caller verification are the point. dolfyn is a done-for-you receptionist built around your trade, strongest where you want it handled for you with trade-specific emergency triage and no per-minute meter running. ## Pricing reality Trillet's receptionist plan is $49/month with 150 minutes included, then $0.20 per minute. Its white-label agency plans start at $99/month with $0.12 per minute after included usage, and enterprise is custom. The $49 entry is genuinely lower than dolfyn's, and for very low call volume it can be cheaper. The catch is the per-minute meter: a busy month, or a single storm week, runs the bill up, and the receptionist plan is one self-configured, Trillet-branded agent. dolfyn starts at $179/month, priced to your call volume before you go live, with no per-minute overages and no billing surprises during a busy stretch. You are paying for a custom-built agent and daily human oversight, not a template you set up yourself. For a business with real call volume or seasonal spikes, volume-scoped pricing is usually the more predictable path. ## Where Trillet is the stronger choice If you operate in a regulated industry where caller verification and an audit trail are the requirement, Trillet is built for exactly that. Both dolfyn and Trillet can run a HIPAA-compliant setup, but Trillet also holds SOC 2 Type II and ISO 27001 certifications, which enterprise and government procurement in regulated sectors often require a vendor to already have on paper. If you are an agency that wants to white-label voice AI and resell it under your own brand, Trillet has a dedicated platform for that. And if your call volume is very low, its $49 entry plan is cheaper to start. Anyone in regulated enterprise procurement, or who wants to configure and resell, should have Trillet on the list. ## Where dolfyn fits better Most trades and small businesses do not want to configure a voice AI platform or watch a per-minute meter. They want the phone answered, the job booked, and a burst pipe routed to the on-call tech, built for them. For that, dolfyn is the better fit. It is custom-built around your services and on-call setup, handles emergency triage the way a trades business needs, and real people review calls daily and keep it tuned. Pricing is scoped to your volume, so a heat wave or storm week does not spike the bill. The two-week free trial is a full custom agent on your real calls, not a demo. dolfyn can also provide a HIPAA-compliant setup for a medical or dental practice that requires it, arranged during onboarding, and it minimizes protected health information by default. It connects to the software you already run through custom API integration built during setup. ## Feature comparison FeaturedolfynTrillet Built forTrades and small businesses, done for youRegulated industries, self-serve SetupBuilt from scratch for youSelf-configured template Entry price$179/mo, scoped to volume$49/mo (150 min included) Overage pricingNone, priced to volume$0.20/min after 150 min Emergency triage for tradesBuilt per clientConfigure yourself Daily human oversightYesSelf-serve, no managed oversight HIPAA-compliant setupAvailable on request, with BAAsStandard SOC 2 / ISO 27001 certificationNot certifiedHeld, for regulated procurement White-label / resellNoYes, agency platform Free trial2 weeks, real calls, no credit card7-day (white-label) / 28-day money-back ContractsMonth to monthMonth to month on self-serve ## Who should use which dolfyn Best for trades and small business SetupDone for you OveragesNone Emergency triageBuilt in Human oversightDaily Starting price$179/mo Trillet Best for regulated or resale SetupSelf-serve Overages$0.20/min Compliance certsBuilt in Human oversightSelf-managed Starting price$49/mo If you need certified compliance and caller verification out of the box, or you want to white-label and resell, evaluate Trillet. If you want every call answered, the job booked, and emergencies handled, built for your trade with no per-minute meter, dolfyn does that from $179/month, and the free trial costs you nothing to test on your real calls. ## Frequently asked questions ### Is dolfyn a good Trillet alternative? Yes, for a trade or small business. Trillet is a self-serve platform for regulated industries with built-in compliance and per-minute pricing. dolfyn is a done-for-you AI receptionist built around your business, from $179/month priced to your volume with no per-minute overages and daily human oversight. ### How much does Trillet cost compared to dolfyn? Trillet's receptionist plan is $49/month with 150 minutes, then $0.20 per minute; agency plans start at $99/month. dolfyn starts at $179/month, priced to your call volume before you go live, with no per-minute overages, so a busy or seasonal month does not spike the bill. ### Is Trillet or dolfyn better for a contractor? For a contractor, dolfyn is usually the better fit: it is built for you around trade-specific emergency triage and your on-call setup, with daily oversight and volume-scoped pricing. Trillet is self-serve and built for regulated industries, so a contractor would configure a generic template themselves. ### See how dolfyn handles calls for your business Tell us your name, company, and number. We'll call you to walk through how it works for your specific business. No pitch deck, no pressure. Get a callback Got it. We'll be in touch shortly. ### Related [All AI receptionist alternatives](https://dolfyn.ai/alternatives)[dolfyn vs Sameday](https://dolfyn.ai/compare/dolfyn-vs-sameday)[dolfyn vs Avoca AI](https://dolfyn.ai/compare/dolfyn-vs-avoca)[Best AI receptionist for contractors (2026)](https://dolfyn.ai/blog/best-ai-receptionist-contractors-2026)[dolfyn pricing](https://dolfyn.ai/pricing) --- *Source: [https://dolfyn.ai/compare/dolfyn-vs-trillet](https://dolfyn.ai/compare/dolfyn-vs-trillet)* *dolfyn — AI voice receptionist for contractors and service businesses* *Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*