--- title: "dolfyn vs AgentZap (2026): Done-for-You vs Self-Serve Minutes" description: "AgentZap is a self-serve AI receptionist from $109/mo with a $499 setup fee and per-minute overages. dolfyn is done-for-you from $179/mo, priced to volume. Compare." canonical: https://dolfyn.ai/compare/dolfyn-vs-agentzap source: dolfyn.ai --- # dolfyn vs AgentZap (2026): Done-for-You vs Self-Serve Minutes > AgentZap is a self-serve AI receptionist from $109/mo with a $499 setup fee and per-minute overages. dolfyn is done-for-you from $179/mo, priced to volume. Compare. 2-week free trialNo credit card, no contracts [Book a call](#demo) Comparison # dolfyn vs AgentZap: Done-for-You Receptionist or Self-Serve Minutes Updated **September 2026**8 min readHVAC · Plumbing · Electrical · Medical dolfyn Editorial AI receptionists and call handling for service businesses. Quick Verdict **AgentZap is a self-serve AI receptionist** you configure yourself, from $109/month for 150 minutes with a $499 setup fee and per-minute overages above the cap. **dolfyn is a done-for-you AI receptionist**, custom-built around one business from $179/month, priced to your call volume with no overages and daily human oversight. Choose AgentZap if you want to set it up yourself and your minutes are predictable. Choose dolfyn if you want it built and handled for you. In this comparison - [What each product actually is](#overview) - [Pricing reality](#pricing) - [Where AgentZap is the stronger choice](#agentzap-strong) - [Where dolfyn fits better](#dolfyn-fit) - [Feature comparison](#table) - [Who should use which](#who-wins) ## What these two products actually are Key Takeaways AgentZap is a self-serve AI receptionist you set up yourself, priced in minute buckets: $109/month for 150 minutes, $295 for 450, $899 for 1,500, with a $499 one-time setup fee and per-minute overages of $0.70 to $0.85 above the cap. It answers, qualifies, books, and logs to your CRM, with 238+ integrations. dolfyn is a custom-built AI receptionist done for you, from $179/month priced to your call volume with no per-minute overages and daily human review. AgentZap fits an owner who wants to configure it themselves with steady call minutes. dolfyn fits an owner who wants it built around their trade and handled for them. AgentZap is a self-serve AI receptionist for service businesses. You sign up, go through setup, and configure the agent against your own knowledge base. On a call it answers and qualifies the caller, books appointments into your calendar, answers questions, transfers urgent calls to a person, records and transcribes with PII masking, and logs everything to your CRM. It lists 238-plus integrations and bilingual support, and it is sold in minute-bucket tiers with a one-time setup fee. dolfyn takes the opposite starting point. Every agent is built from scratch around one business, whether that is a solo plumber, a mid-size HVAC company, or a clinic. The dolfyn team writes the call flows, configures emergency routing, connects your software through custom API integration, and reviews calls every day. There is no template for you to configure and no minute meter to watch. You get a receptionist built for how your business actually runs. The core difference AgentZap is a self-serve platform you configure and meter by the minute, with a setup fee. dolfyn is a done-for-you receptionist scoped to your call volume, built and maintained for owners who want the outcome without setting it up or watching a meter. ## Pricing reality AgentZap's entry plan is $109/month for 150 included minutes, then $0.85 per minute over the cap, plus a $499 one-time setup fee. The Professional plan is $295/month for 450 minutes at $0.75 per minute over, with the setup fee waived on a six-month commitment, and Business is $899/month for 1,500 minutes at $0.70 per minute over. Plans are month-to-month with a 30-day money-back guarantee. For a business with steady, predictable minutes that stays inside its bucket, the entry price is genuinely low. The two things to weigh are the setup fee and the meter. The $499 upfront and the per-minute overage mean a longer call day, or a seasonal spike, adds cost on top of the plan. dolfyn starts at $179/month, priced to your call volume before you go live, with no per-minute overages and no separate setup fee to get the custom build. You are paying for an agent built for you and kept tuned, not a template you configure and meter yourself. ## Where AgentZap is the stronger choice If you want to stand up an AI receptionist yourself, quickly, and your call minutes are steady and predictable, AgentZap is a capable self-serve option. Its published tiers and long integration list make it easy to slot into an existing stack, the PII masking is a genuine plus for privacy-conscious offices, and the 30-day money-back guarantee lowers the risk of trying it. An owner who is comfortable configuring their own agent and wants transparent list pricing should have AgentZap on the shortlist. ## Where dolfyn fits better Most trades and small businesses do not want to configure a receptionist or track a minute bucket. They want the phone answered, the job booked, and a burst pipe routed to the on-call tech, built for them. For that, dolfyn is the better fit. It is custom-built around your services and on-call setup, handles emergency triage the way a trades business needs, and real people review calls every day and keep it tuned. Pricing is scoped to your volume, so a heat wave or storm week does not add per-minute charges, and there is no separate setup fee for the custom build. dolfyn connects to the software you already run, including ServiceTitan, Jobber, and Housecall Pro, through custom API integration built during setup, so booked jobs and captured leads land where your team works without you wiring anything up. The two-week free trial is a full custom agent on your real calls, not a demo. ## Feature comparison FeaturedolfynAgentZap Built forTrades and small business, done for youOwners who configure it themselves Operating modelDone for you, nothing to runSelf-serve, you set it up Entry price$179/mo, scoped to volume$109/mo (150 min) Setup feeNone for the custom build$499 one-time Overage pricingNone, priced to volume$0.70-$0.85/min over the cap Emergency triage for tradesBuilt per clientConfigure yourself Daily human oversightYes, every call reviewedSelf-serve, no managed oversight IntegrationCustom API, built for you238+ integrations Free trial2 weeks, real calls, no credit card30-day money-back guarantee ContractsMonth to monthMonth to month (standard plans) ## Who should use which dolfyn Best for owners who want it done for them Operating modelDone for you Setup effortZero OveragesNone Human oversightDaily Starting price$179/mo AgentZap Best for self-serve setup with steady minutes Operating modelSelf-serve Setup effortYou configure, $499 fee Overages$0.70-$0.85/min Human oversightSelf-managed Starting price$109/mo If you want to configure your own agent, have predictable minutes, and like transparent list pricing, evaluate AgentZap. If you want every call answered, the job booked, and emergencies handled, built for your trade with no setup fee and no per-minute meter, dolfyn does that from $179/month, and the free trial costs you nothing to test on your real calls. ## Frequently asked questions ### Is dolfyn a good AgentZap alternative? Yes, for an owner who wants it built and handled for them. AgentZap is a self-serve AI receptionist you configure yourself, from $109/month with a $499 setup fee and per-minute overages. dolfyn is a done-for-you AI receptionist built around your business, from $179/month priced to your call volume with no per-minute overages and daily human oversight. ### How much does AgentZap cost compared to dolfyn? AgentZap starts at $109/month for 150 minutes with a $499 one-time setup fee, then $0.85 per minute over the cap; higher tiers are $295/month for 450 minutes and $899/month for 1,500 minutes. dolfyn starts at $179/month, priced to your call volume before you go live, with no per-minute overages, so a busy month does not spike the bill. ### What is the difference between AgentZap and dolfyn? AgentZap is a self-serve platform you configure, billed in minute buckets with per-minute overages and a setup fee. dolfyn is built for you around your services, pricing, and on-call setup, with trade-specific emergency triage, custom API integration, and daily human review of calls, priced to your volume with no overages. ### See how dolfyn handles calls for your business Tell us your name, company, and number. We'll call you to walk through how it works for your specific business. No pitch deck, no pressure. Get a callback Got it. We'll be in touch shortly. ### Related [Best AgentZap alternatives](https://dolfyn.ai/alternatives/agentzap)[All AI receptionist alternatives](https://dolfyn.ai/alternatives)[dolfyn vs Upfirst](https://dolfyn.ai/compare/dolfyn-vs-upfirst)[Best AI receptionist for contractors (2026)](https://dolfyn.ai/blog/best-ai-receptionist-contractors-2026)[dolfyn pricing](https://dolfyn.ai/pricing) --- *Source: [https://dolfyn.ai/compare/dolfyn-vs-agentzap](https://dolfyn.ai/compare/dolfyn-vs-agentzap)* *dolfyn — AI voice receptionist for contractors and service businesses* *Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*