--- title: "About dolfyn: The Team Behind the Custom-Built AI Receptionist" description: "dolfyn was built for a friend who couldn't stop answering his phone after hours. He was our first client. The team, the mission, and how every agent gets built." canonical: https://dolfyn.ai/about source: dolfyn.ai --- # About dolfyn: The Team Behind the Custom-Built AI Receptionist > dolfyn was built for a friend who couldn't stop answering his phone after hours. He was our first client. The team, the mission, and how every agent gets built. **[Skip to main content](#main) About dolfyn # We built this for a friend. Now we're building it for you. dolfyn started with one problem, one business, and one very tired plumber who couldn't stop answering his phone after hours. [Book a 10-minute call](#demo)[Hear a voice](https://dolfyn.ai/#voices) ## We don't build generic AI tools. We fix real problems for real businesses. A good friend of ours runs a plumbing and HVAC company. Solid business, great reputation, always busy. But every time we were together, his phone wouldn't stop. Calls during dinner, calls on weekends, calls at 10pm. He picked up every single one because he never knew if a call was urgent or not. His wife had opinions about it too. We started messing around with a solution. Built something custom for him that would answer his calls, grab the details, and text him everything he needed. He could call back immediately if it was urgent, or handle it in the morning if it wasn't. It worked. He stopped missing jobs. He stopped answering calls at night. We kept building it out and eventually started offering it to other businesses. He was our first client. He still is. It started with one plumber. Today we build agents for property managers, law firms, clinics, and every kind of business that runs on calls. ### What dolfyn is Founded2024 Based inVancouver, BC. Serving the US and Canada. What we doCustom-built AI receptionists for businesses that run on the phone. HowA human team builds each agent around one business, connects it to the software that business already uses, and reviews its calls every day. PricingFrom $179/month, priced to call volume. Month to month. 2-week free trial, no credit card. Built for one-truck shops and for companies doing eight figures a year, including a property manager running well over a thousand doors. ## Help businesses run better. Full stop. We're not building technology for technology's sake. We want businesses to capture more revenue, give their customers a better experience, and have more time for the work they're actually good at. When a business runs better, everyone wins: the owner, the team, and the customers they serve. ## What we believe in. ### Custom over generic Every business is different. A plumber in Regina handles calls differently than a law firm in Austin. We build around your business specifically, not a template we copy for everyone. ### Human oversight matters AI handles the volume. Humans catch what AI misses. Every client has real people reviewing their calls daily, tuning the agent, and making sure it keeps improving. That is not a feature, it is how we operate. ### We stay until it's right We don't go live until the agent is working the way your business needs it to. We test, we refine, we iterate. Our clients don't get a generic setup and a login. They get something that actually works. ## How every agent gets built. The same four steps for a one-truck plumber and a thousand-door property manager. You never touch a prompt unless you want to. 1 ### Map A 10-minute call about how your phone actually rings: services, hours, who is on call, what counts as urgent. 2 ### Build We write the script, the routing, and the integrations into the tools you already run. 3 ### Test We run it against your real call scenarios, with your team on the line if you want, until it gets them right. 4 ### Live It takes your calls, and real people review them every day and keep tuning it as your business changes. ## Built by people who pick up the phone. BBo**Co-founder Works directly with every client from first call to go-live. Builds and fine-tunes agents so every one sounds exactly like your business. J **Jesse**Co-founder The architect behind every integration, workflow, and automation. If it connects to your tools and runs without you touching it, Jesse built it. Alongside the co-founders, dolfyn's team includes engineers, AI specialists, and client success people whose day-to-day is listening to calls, catching what the agent got wrong, and fixing it before you notice. When you email hi@dolfyn.ai, a person answers. ## What clients say. Dolfyn AI has helped me save a ton of time in my business "Dolfyn AI has worked out really well for our phonelines. We used to lose calls after hours when people hit voicemail, but now every caller gets taken care of. The great thing was the setup was tailored to our process and business systems. Getting call summaries and emergencies escalations overnight made things much easier to manage. Plus it went straight to our personal CRM for our regular staff to follow up easier. Really glad I went with these guys!" **Jesse**[Verified on Trustpilot](https://www.trustpilot.com/review/dolfyn.ai) Amazing support and results "Worked with dolfyn and the team to integrate a custom AI agent. The team has always been very responsive with excellent customer service and amazing results." **Jeff Storey**[Verified on Trustpilot](https://www.trustpilot.com/review/dolfyn.ai) More on the [dolfyn Trustpilot page](https://www.trustpilot.com/review/dolfyn.ai). Client testimonials from trades and property management are on the [homepage](https://dolfyn.ai/). Find dolfyn elsewhere: [Wikidata](https://www.wikidata.org/wiki/Q141552248) · [GitHub](https://github.com/realmisterfish/dolfyn.ai) · [Notion fact sheet](https://blue-shrine-d44.notion.site/dolfyn-Custom-AI-Receptionists-for-Businesses-That-Run-on-the-Phone-3e517a9c121f81b9abb0f67bd8f02cde) · [Fueler](https://fueler.io/dolfyn) · [Product Hunt](https://www.producthunt.com/products/dolfyn) · [Peerlist](https://peerlist.io/dolfyn/project/dolfyn) ## Ready to see what dolfyn can do for your business? Ten minutes with us, then a two-week trial on your own line. No credit card, no contract, no pitch deck. [Pick a time now](https://cal.com/dolfyn/15min) Your name Phone number Company name Please fill in all three fields. Request a callback 2-week free trial. No credit card. No contracts. Request received. We'll be in touch within 24 hours. Want to lock in a time right now? [Pick a time that works](https://cal.com/dolfyn/15min) 2-week free trialNo credit card, no contracts [Book a call](#demo) --- *Source: [https://dolfyn.ai/about](https://dolfyn.ai/about)* *dolfyn — AI voice receptionist for contractors and service businesses* *Starts at $179/month. 2-week free trial. No contracts. [dolfyn.ai](https://dolfyn.ai)*